GOVERNMENT CONTRACTS: THE MODBURY HOSPITAL CONTRACT: AUDIT COMMENTARY AND RECOMMENDATIONS
INTRODUCTION
The Modbury Hospital Contract (the Contract
148) was first signed on 3 February 1995. It was substantially amended and re-executed on 19 August 1997. Amendments were necessary, inter alia, because of matters raised by Healthscope Ltd (Healthscope). These included the possibility of the termination of the Management Agreement due to the continued losses and Healthscope's inability to satisfy the conditions precedent in the Project Agreement due to the unavailability of the site to construct the private hospital.The Contract price agreed by Healthscope as at 3 February 1995 was allegedly not sufficient to enable it to support the long term completion of the Contract. The decision was taken by the Executive Government that, on the basis of the information available to it, the Government would be acting against the public interest in not proceeding with the proposed amendments.
In my opinion, this matter raises a number of issues that are instructive of potential problems that can arise in the contracting out of the responsibility for the delivery of important governmental functions and hence it has a wider public sector significance. It emphasises the importance of pre-contractual and post-contract execution of due diligence. It also illustrates the importance of ensuring clarity and completeness in the contract documentation so the contract document, as the instrument that governs the relationship, is adequate to deal with the various issues that arise during the course of the contractual relationship.
The bottom line outcome of the re-negotiated Contract for the Modbury Hospital is that, notwithstanding changed funding arrangements with a continuing discount on the Casemix Funding Model, the 1997 amendments provide financial benefits to Healthscope in the form of more money for the provision of the same service activity as was intended at the time of the original agreement.
SCOPE OF THE COMMENTARY IN THIS REPORT
This commentary on the Contract considers matters associated with the contractual relationship and the contract process and management
149. The decision to amend the Contract is a policy decision that was made by the Executive Government taking into account, inter alia, reports by independent consultants, Coopers & Lybrand.POINTS OF PRINCIPLE
As a general principle, where a contractual relationship has been undertaken, it can be expected that the parties will honour and discharge their respective responsibilities and undertakings. Not all contracts work out as intended and in some cases the expected benefits may not eventuate for one or all of the parties. This situation is not, in itself, a basis for amending a contractual relationship
150.It has been agreed by all the parties that the relevant Modbury Hospital Contract be amended. As it has also been agreed by the Government and Healthscope that the original and amending contracts will be disclosed, the public accountability of government in undertaking these contractual commitments will be satisfied.
RELATIONSHIP DIFFICULTIES
During the two years of the Contract prior to the 1997 amendment, differences arose between the contracting parties over a number of ambiguities in the original Management Agreement.
There were also a number of substantial matters where different opinions regarding the aims and interpretation of the Management Agreement arose and where there was continuing negotiation. For example, while the South Australian Health Commission (SAHC) believed that certain pre-existing contracts between the Government and other service providers should be novated to Healthscope, the Management Agreement did not explicitly provide for this, and the Government was forced to continue to make payments under these pre-existing contracts.
Further, Healthscope considered that it should be funded on the basis of the same principle as other public hospitals, but, because the Management Agreement did not provide for this, SAHC refused to provide funds on this basis and, in my opinion, properly so.
Substantial problems appear to have occurred because the amount of money the parties had agreed would be paid to Healthscope under the Management Agreement was allegedly insufficient to allow Healthscope to make a profit.
Healthscope appears to have experienced great difficulty in resolving these important areas of difference. In its 1996-97 Annual Report, Healthscope noted in relation to the Modbury Contract:
· this project has placed inordinate demands on management time. · managing the expectations of all parties has become a major task. · [there is a need to develop] a clear process for managing the relationships, one that is not adversarial but co-operative in nature and can speedily resolve matters that were never considered initially, and resolve ambiguity in a non-adversarial manner. (page 7). · [Healthscope] has, however, encountered difficulties in having issues clarified and resolved in a timely manner. (page22).
Issues escalated to the point where the Government was presented with the option of 'losing' the Management Agreement or paying more for it than had originally been intended and approved. Healthscope also asserted that as certain conditions precedent in the Project Agreement had not been met, it was not obliged to build the Modbury Private Hospital.
COOPERS & LYBRAND REPORTS
The difficulties in the relationship between Healthscope and the Government eventually resulted in Coopers & Lybrand being engaged by the Government to produce certain reports. These reports were entitled 'Post Implementation Review of the Modbury Public Hospital Management Agreement', dated June1997; 'Benefits Assessment of Proposed Amendments to the Modbury Public Hospital Management Agreement', dated June 1997; and 'Benefits of Modbury Hospital Agreement to June 1997' (the reports).
The reports identified a number of key deficiencies in the contract management process and in the original Management Agreement itself. These included the fact that:
To this, in my opinion, should be added the following substantive deficiencies:
In addition to deficiencies in the terms of the Contract and its formation, certain deficiencies in the Government management of the Contract are, in my opinion, for the reasons discussed herein, evident.
THE IMPORTANCE OF CONDITIONS PRECEDENT AND DUE DILIGENCE
Where performance of a contract is subject to conditions precedent it is important to ensure that the conditions are achievable and the contract is managed in an appropriate manner so that both parties expressly acknowledge that the conditions are met on time.
With respect to the conditions precedent of the Project Agreement, the SAHC advised Audit that:
· Healthscope applied for and was granted approval to vary the agreed timeframe for achieving these. However the Conditions Precedent were not able to be achieved by Healthscope and the [Modbury Hospital] Board due to the unavailability of the site occupied by [a banking institution]. As the Conditions Precedent were not satisfied the Project Agreement was not enforceable by the Government ·
In the context of commercial contracting it is common for the parties to carry out a due diligence. In the course of such a due diligence, legal advisers acting for the parties identify all conditions precedent and conditions subsequent to the performance of the contract and ensure they are achievable and have been satisfied. One assumes that, in the event such a process had been undertaken in the case of the Contract, the fact that a condition precedent was not able to be satisfied would have been promptly identified and possibly rectified.
As a consequence of inadequacies in the initial Contract, and the relationship difficulties indicated above, the Government was in a situation whereby it had limited options open to it. As stated, it has now agreed to substantial amendments.
PRE-CONTRACTUAL PROCESSES
The Coopers & Lybrand reports also identified certain deficiencies in the pre-contractual processes carried out in the case of the Management Agreement. These deficiencies were of a financial nature, ie the failure to properly identify and value equipment, and the 'failure' to select an average year against which to benchmark patient activity levels (which were linked to payments to Healthscope). The use of a year, as a benchmark, in which patient activity was abnormally high made it difficult for Healthscope to meet targeted activity levels although it must be acknowledged that the Contract was negotiated with these terms having been agreed by Healthscope and there can be no criticism of SAHC in this regard.
POST-CONTRACTUAL MANAGEMENT
As discussed above, the problems associated with the relationship, the pricing mechanism and the ambiguity in the Management Agreement created a situation where there was the possibility of the termination of the Management Agreement. This would have put the Government in a very difficult position. Managing disputes is of course part of managing a contract, and the Government
's response in this case was to amend the Contract in 1997 to provide Healthscope with much of what it had required after its initial relationship with the Government encountered difficulties.The decision to amend the Contract took into consideration three financial reports prepared by Coopers & Lybrand and on the basis of concessions made by Healthscope which were to be incorporated in the amendments to the Contract.
Many of the recommendations of the Coopers & Lybrand Post Implementation Review were implemented in the 1997 amendments.
While in certain circumstances the Modbury Hospital Board has power under the Contract to require information from Healthscope, this information need only be provided if similar information is required by SAHC from other public hospitals. Because the Government has a different relationship with Healthscope than with other public hospital managers
152, it will have different needs in relation to matters such as reporting, provision of information, and accountability. As discussed in another section of this Part, in matters of the provision of public health the Government has a non-delegable duty of care153.SOME FURTHER OBSERVATIONS
It is a matter for concern that the Government had been placed in the position of having to amend a contract in a manner which required it to pay more money to the contractor because the Government agency concerned had not properly carried out adequate due diligence. It is also a matter for concern that the advice to the Executive Government recommending that the Government accede to the proposed amendments did not address the issue of how the Government could ensure that no such failures would arise in the future.
The amendments proposed to the Contract not only ensured that Healthscope receives more money, but has the potential, should certain events occur, to shift some of the financial risk back to the Government (for example the decision to amend was based upon calculations of the Net Present Value (NPV) of the amended contract over a extended period of time). The extent that the
'assumptions' underlying the NPV calculations prove erroneous, the benefit to Government may be less.The 1997 amendments require the Contract to be put to selective public tender within three months of practical completion of the Modbury Private Hospital. This condition allows government to ensure that it is achieving the best arrangements possible. It is not clear why the re-tendering process could not have occurred instead of the 1997 amendments. It is also not clear whether the costs of the new tender were included in the cost benefit analysis.
Significantly, despite the stated concerns regarding the need to amend the original contract, no guarantees or charges were received from Healthscope under the amended Contract.
CONCLUDING COMMENTARY
The Modbury Hospital Contract provides an example of some of the difficulties associated with contracting out. Financial analysis of the benefits of contracting out will bear no relation to the actual bottom line cost of the contract in complex situations where pre-contractual processes and on-going contract management are inadequate.
The method of assessment of the contingent liabilities of government in contracting out the delivery of services should, in my opinion, take into account issues such as:
In short:
RECOMMENDATIONS
- identify the sources and reliability of information used to make the analysis;
- identify assumptions used, and whether or not such assumptions are standard;
- identify the sensitivity of results to the specific assumptions used (preferably providing data under alternative assumptions).
Where a report does not meet these guidelines (especially the last point), it should not, in my opinion, be relied upon by government for the purpose of making major financial commitments
154.The practice of obtaining reports from independent professionals can be open to misunderstanding by a reader where the report/opinion/assessment by the professional is based on information provided by a party interested in the outcome of the report. Instructions to independent professionals should be disclosed in any report to an Executive decision maker, ie Minister/Cabinet in order that a proper understanding of any limitations inherent in the report can be known.
Involvement of the Crown Solicitor
Having regard to the
'accountability', 'public law' and 'administrative law' elements that must be taken into account in the negotiation of government contracts, in my opinion, the Crown Solicitor should be engaged to review the adequacy of these matters in those government contractual arrangements where the contractor is providing a service to the public that immediately prior to the contract was provided by the Government. This would necessitate the Crown Solicitor's involvement at the time of the formulation of the contractual objectives and his/her continuing involvement throughout the negotiation process.148 The Modbury Hospital Contract (the Contract) in
this context refers to the following executed agreements, namely:
In addition to the abovementioned agreements there were other agreements entered into
by the parties relevant to Modbury Hospital. In the text of this Part of the Report, where
appropriate, the agreement relevant to the context of a particular commentary has been
separately identified.
149 This commentary does not examine the financial arrangements arising out of the re-negotiated contract with Healthscope.back
150 Of course where all parties to a contract so agree the terms of the contract may be changed. Government has a responsibility to act in the public interest and it would be expected that government would not agree to changes other than for demonstrably defensible reasons.back
151 This cannot, in my opinion, be interpreted as a criticism of SAHC as the terms of the contract were negotiated on an arms length basis.back
152 Its relationship with Healthscope is 'contractual' and it is the terms of the contract that define the relationship. With other public hospitals management, the traditional 'command and control' relationship with the SAHC operates within the established statutory framework.back
153 See section 'Government Contracts: Liability of the Crown for Activities of Contractors Performing Public Functions'.back
154 The Department of Treasury and Finance has issued guidelines for use by agencies in evaluating public sector projects/initiatives including contracting out arrangements. The guidelines issued cover financial analysis requirements including the use of sensitivity analysis.back