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GOVERNANCE RESPONSIBILITIES OF PUBLIC SECTOR AGENCIES: MANAGEMENT OF RESOURCES AND RISKS: AUDIT REVIEW RESPONSIBILITIES

INTRODUCTION

Last year's Report included comment on the status of certain policy and guidance framework initiatives of government. These initiatives are aimed at facilitating improvement in public sector agency management and accountability practice in an era of change. Audit considered that the earlier the finalisation, promulgation and application of certain of the framework initiatives, the earlier the realisation of enhancements in public sector agency governance.

It was also conveyed in my previous Report that effective governance of public sector agency operations and resources requires the identification and control of those risk factors that can impact an agency achieving its objectives. Risk identification and management provides a basis for facilitating the establishment and maintenance of effective internal control structures within public sector agencies. As such the review of risk management practice within agencies is fundamental to this Department's audit mandate and auditing activities. It must be mentioned that it figures prominently in the various policy and guidance framework initiatives of government.

The 1996-97 Report indicated that only a few agencies of government had implemented a structured risk management practice as an integral part of an overall effective agency management process. A specific risk commented on in the previous Report related to 'information technology assets' and 'government information' in an outsourced environment.

The Focus of this Section of the Report

This section of the Report comments on the progress of implementation of the policy and guidance framework initiatives of government. It also presents an update status on the position of risk management policy and practice across public sector agencies and provides specific comments with respect to risk related issues associated with the management of 'intellectual property assets' and 'contingent liabilities and guarantees of government'.

POLICY AND GUIDANCE FRAMEWORK INITIATIVES

Previous Audit Comment

The 1996-97 Annual Report (Part A at pages A.2-95 to A.2-99) described the various policy, management and accountability initiatives that were being pursued through formal frameworks. The frameworks to which I refer are the Government Management Framework; Prudential Management Framework; Strategic Asset Management Framework; Project Management Framework (now Guidelines for Evaluation of Public Sector Initiatives); and the Financial Management Framework.

Within the overall context of seeking improvement in public sector agency administration and accountability, each of the framework initiatives have, as a common theme, the better management of the resources and risks of the public sector in South Australia.

Last year's Report conveyed that the frameworks were either completed, further evolving or near finalisation. It also indicated that there existed with respect to some of the initiatives a close inter-relationship and that the finalisation and early application of the processes and procedures inherent in the various frameworks would result in management and accountability improvements in the central and line agencies of government.

Description and Status of Initiatives

In an overall context real progress was achieved in respect of finalising the development of the framework initiatives or significant aspects of the initiatives.

The progress regarding the development and/or finalisation of the framework initiatives is discussed in certain sections of Part A of this Report. The Government Management Framework is the focus of specific comment in that section of Part A.2 of this Report titled 'Government Management Framework'. Some comment on the Prudential Management Framework, Strategic Asset Management Framework and, the guidelines document, 'Evaluation of Public Sector Initiatives' is made in the section titled, 'Project and Contract Management: Some Audit Issues' in Part A.4 of this Report. The Financial Management Framework is commented on in this section of this Report in the context of the ensuing discussion on Risk Management Policy and Practice.

RISK MANAGEMENT POLICY AND PRACTICE

Last year's Report included commentary on the important matter of public sector agencies adopting a structured approach to the management of risk through the entire agency, including activities as diverse as operating performance, asset and liability management, information technology management, financial management, strategic and regulatory compliance and, health and safety.

The significant ongoing changes affecting public sector agency administration (involving restructuring and staffing turnover) and service delivery (involving private sector participation) requires that risk management and control extend beyond the existing routine financial accounting systems and controls, to not only the full range of financial management issues but also all aspects of the agency's operations, both existing and new.

1996-97 Annual Report Commentary

Last year's commentary was contained in both Part A 'Audit Overview' and Part B 'Agency Audit Reports' comprising the Annual Report.

Part A (pages A.2-99 to A.2-106) of the Report communicated important elements of a structured approach to risk management practice and the benefits to be obtained from the introduction of such a practice.

Important elements noted were the:

  • establishment of an agency Risk Management Policy Statement;
  • documentation of a formal agency risk profile;
  • establishing a monitoring mechanism to reassess the risk profile and control environment.

Benefits mentioned included:

  • identification of areas requiring priority and concentration of effort;
  • the establishment of an objective basis for assignment of accountability for the management of risks;
  • setting up an effective internal control structure and internal audit activity;
  • facilitating a more efficient and effective external audit review process.

Part B of the Annual Report of the Auditor-General presented sectional reports with regard to certain public sector agencies. Each sectional report included a brief summary of specific risk management developments that were taking place in relation to the respective agency. The succinct summary was included under the title 'Risk Management Statement' and reflected key developments advised in the responses received from agency Chief Executives to the letter of request from the Auditor-General.

Overall the general and specific commentary contained in Part A and Part B of the 1996-97 Annual Report indicated that only a few agencies had implemented a formalised risk management framework encompassing most of the elements of a structured approach (importantly a Risk Management Policy Statement and Risk Profile). Nonetheless, many other agencies indicated an intention to pursue the implementation of a formalised and structured approach to risk management practice.

Public Sector Reform Changes in 1997-98

Major changes of an organisational and financial management nature took effect during 1997-98 with regard to public sector agencies.

In respect of organisational change, in October 1997, the Government established ten Ministerial portfolios which linked common areas of policy and services, and also formed larger and multifaced portfolio based government departments. The newly formed portfolio based agencies resulted from the abolition of a number of smaller government agencies and incorporation of the functions and activities of abolished agencies into the newly formed larger agencies.

The larger and more diverse nature of the portfolio based departmental operations, with emphasis on more efficient administration and coordinated policy and/or service delivery (in respect of the portfolio based agency and across other agencies forming a portfolio of agencies) enlarges and intensifies the risk profile of activities to be managed by the portfolio based agency Chief Executive and related executive staff members. A structured risk management approach will no doubt assist executive management in the objective identification of areas requiring concentration of effort, the assignment of accountability for the management or particular risks, and provide a basis for prioritising controls and internal audit activity around what really matters to the agency.

In relation to financial management, the Treasurer released in December 1997, the Financial Management Framework and a revised set of Treasurer's Instructions. The Framework and Instructions provide direction and guidance to agency Chief Executives and their officers on the appropriate systems, processes and internal controls which should be employed in agencies to ensure good financial management, control and accountability.

Both the Financial Management Framework and Treasurer's Instructions emphasise the importance of monitoring and controlling risks.

Update Status on Agency Risk Management Policy and Practice

Inquiries of Agencies

Last year's Report commentary on the status of developments regarding risk management policy and practice within public sector agencies, reflected responses from each agency Chief Executive to an Audit request for details of risk management developments within their respective agencies.

A further update on this matter was formally requested by Audit from public sector agencies in July 1998. The update was sought in recognition of the following:

As was the case with regard to reporting on the status of agency developments in my previous Report, a brief summary of each agency response to the July 1998 Audit request is provided under the heading 'Risk Management Statement' in Part B of this Report, with regard to each agency included in that Part of the Report. The following outlines, in overview terms, observations drawn from the review of those agency responses.

Audit Observations

The responses received from agency Chief Executives were generally, as in the previous year, detailed in context and reflected a recognition of the importance of implementing a structured approach to risk management policy and practice.

Many agencies have now advised of the completion of preparation of a risk management policy and are proceeding with developments associated with the elements of a structured framework, including notably, the undertaking of risk assessments/risk profiles and the introduction or enhancements of internal audit/monitoring activities in relation to those assessments and profiles. Some of the agencies have also appointed a resource whose responsibilities involve the development and maintenance of the agency risk management framework.

Certain of the portfolio based government agencies which were formed in October 1997 have indicated that the immediate requirement to amalgamate functions and modify management structures and processes following the October 1997 change process has limited progress in advancing a structured and integrated approach to risk management practice. Notwithstanding, those agencies are proceeding to establish a structured framework in the context of their respective agency and portfolio wide agency responsibilities.

It is important to mention that the South Australian Government Captive Insurance Corporation has initiated developments consistent with its role in promoting and coordinating risk management across the public sector. These developments include:

  • the development of a Risk Management and Insurance Manual for release to agencies in early 1998-99;
  • the preparation of a regular newsletter comprising articles on the topic of risk management and insurance for issue to agencies;
  • the establishment of a Risk Management Forum, held regularly and attended by representatives of the ten portfolio based government department agencies, to discuss risk management activity within agencies.

Audit Comment

In summary, Audit has noted general improvement across agencies of government in 1997-98, with respect to developments directed to the implementation of formalised and structured approaches to risk management policy and practice. Audit will continue to closely monitor agency developments, in particular, those relating to the ten ministerial portfolio based government agencies.

Risk Management and External Audit

The Introduction to this section of the Report referred to the link between risk management practice and effective internal control structures within public sector agencies. It is also fundamental to this Department's audit mandate and auditing activities.

An opinion on the adequacy of internal control has been an integral part of the audit mandate in South Australia for many years. It is a direct reporting responsibility of the Auditor-General and is required by the Public Finance and Audit Act 1987. In this sense internal control becomes a specific and separate reporting objective in its own right as distinct from being one of a number of sources of evidence used to support the basis of an opinion on the public accounts and agency financial statements.

In this regard external audit's assessment of an agency's internal control structure can be performed in a more efficient and effective manner where agency management has assessed the agency's risks in a disciplined manner and implemented controls to mitigate the extent of adverse consequences arising from those risks.

SPECIFIC RISK MANAGEMENT ISSUES

Intellectual Property Assets

I commented last year upon certain risks relating to 'intellectual property assets' and 'government information' in an outsourcing environment. It was clear, based on an Audit review of existing outsourcing agreements, that Government had an opportunity to improve and ensure consistency in relation to the way it deals with its intellectual property assets and government information.

Recommendations were made including that the Government develop appropriate policies and supporting procedures and training and education programs so that agencies have the proper skills to deal with these complex issues. It was suggested a specific focus be given to intellectual property in any outsourcing arrangement.

The Prudential Management Framework, finalised during the year and released to agencies in May 1998, includes a section on intellectual property. Its coverage while brief, addresses some of the matters included in my last Report. It provides examples of intellectual property and discusses some important related management issues. These issues cover the need to identify and manage intellectual property that a contractor may have to use in providing services; use of intellectual property owned by a third party; negotiating strategies relating to ownership and use of intellectual property; and software development contracts.

The Prudential Management Group is also facilitating a conference on intellectual property matters in November 1998 that will assist in raising the level of public sector agency awareness and capacity to deal with this risk area.

During 1997-98 further Audit reviews were conducted into specific aspects of intellectual property as an important element of risk management. Specific audit work was undertaken in respect to:

Contingent Liabilities and Guarantees

During 1997-98 Audit undertook a review of the role of the Department of Treasury and Finance with respect to the monitoring and reporting of contingent liabilities in terms of its wider 'central agency' responsibilities. Government guarantees were specifically considered in this context.

Objectives of the Audit Review

Audit's primary objectives were to assess the adequacy of the risk management practices surrounding contingent liabilities and government guarantees and to assess the information reported to Parliament with respect to contingent liabilities and whether this was effectively meeting the needs of the users of this information.

The findings arising out of this review are commented upon hereunder.

Approval Process

Audit ascertained that government guarantees were able to be provided pursuant to various legislation and by means of Cabinet approval. The legislative provisions would be found within:

  • the Public Finance and Audit Act 1987;
  • the Public Corporations Act 1993;
  • the Industries Development Act 1941;
  • and the enabling legislation of individual agencies.

The Department of Treasury and Finance (Treasury and Finance) is often involved in analysing submissions for guarantees. This arises as a result of the responsibilities of the Treasurer for the State's finances and that the guarantor is generally either the Treasurer or a representative of the Government (ie a Minister).

Yet, Treasury and Finance is not always involved in the approval process and the extent of its involvement, is influenced by the nature of the guarantee being sought and processes that may have already occurred at the individual agency level.

Audit suggested that Treasury and Finance's role and responsibilities in respect of government guarantees should be clearly defined in terms of its involvement in the approval process.

The Department, in responses, indicated that not all guarantees provided by the Government required Treasury and Finance's involvement in the approval process as there are other mechanisms for checking the guarantee. In particular, the Department did not have a direct role in the approval of guarantees where Cabinet approves of Ministers providing the guarantees.

However, the Department sought

· to be aware of the potential provision of guarantees under all mechanisms such that it may provide advice [and believed] · that the necessity for the Department to be involved in an assessment of the provision of guarantees is known to the Treasurer, Cabinet and other authorities · when risks (arising from implicit or explicit guarantees) are identified, Treasury and Finance will provide advice which quantifies the risk in dollar terms as well as seeking to identify alternative methods by which a transaction can proceed without a guarantee. Having provided such advice, the final construction of a transaction, including whether a guarantee is provided, is a matter for the relevant Minister and/or Cabinet.

Policies/Guidelines

Audit expressed the view that a government guarantee should only be approved if the perceived risks that the Government assumes by approving a government guarantee, are outweighed by an identified opportunity to advance the State's overall needs. It also considered that the approval of a government guarantee should be supported by appropriate due diligence, having consistency in structure and rigour in the analysis applied.

Audit suggested that this process of due diligence be subject to a specific policy and/or guidelines.

The Department in response indicated that it would consider issuing guidelines for the evaluation of risks associated with the provision of guarantees. It suggested that this may take the form of a Treasurer's Instruction or supplementation to the Guidelines for Evaluation of Public Sector Initiatives.

It also referred to the Government's new Guarantee Pricing Policy, effective from 1 July 1998. It considered that the policy of charging fees for the provision of guarantees, would ensure that agencies are aware of the risks and potential costs involved for the guarantor.

Monitoring

Audit considered that there was no specific strategy to centrally monitor the Government's risks arising from contingent liabilities, notwithstanding various collection points for such information from the agencies.

During 1997-98 it came to Audit's attention that a government guarantee in respect of the Wilpena Tourist Centre Redevelopmentwas not being administered by any government agency. Following representations by Audit, the Department for Environment, Heritage and Aboriginal Affairs agreed to reflect the guarantee in its financial statements for the period ending 30 June 1998. However, to Audit's knowledge, no action has been taken by any government agency to recover the guarantee fees that are due to the Government.

Audit sought further details of the Treasury and Finance's strategy for the management of the Government's overall risk associated with contingent liabilities. It also suggested that a structured approach to risk management, at an agency level, should specifically incorporate scope for the management of off-balance sheet liabilities, linking back to the agencies' overall corporate risk management strategy.

In reply, Treasury and Finance expressed the view that the management of contingent liabilities of individual agencies was the responsibility of individual agency chief executives.

Nevertheless, it acknowledged that it certainly had an interest in how these liabilities are managed and that the issuing of guidelines to the agencies, on the evaluation of risks, would heighten the awareness of issues associated with the provision of government guarantees.

Reporting

Audit referred to current reporting arrangements with respect to contingent liabilities and explored the potential for this to be further enhanced at a whole-of-government level. Specific reference was drawn to the effect of: inter-government transactions; off-balance sheet exposures; measurement of credit risk exposures; litigation and unquantifiable contingencies.

In its response, the Department indicated that it had begun a significant review of the contingent liability and government guarantee collection and reporting procedures. This had identified many of the areas raised by Audit.

CONCLUSIONS

Policy and Guidance Initiatives

Last year it was reported that certain policy and guidance framework initiatives aimed at facilitating improvement in public sector agency management and accountability practice had not been finalised. It was considered that the earlier the finalisation, promulgation and application of the initiatives, the earlier the realisation of enhancements in public sector agency governance. During the year real progress was achieved in respect of finalising the development of the framework initiatives.

Risk Management

The effective governance of public sector agency operations and resources requires the identification and control of all agency risks. The external audit mandate and process also requires consideration of agencies' processes regarding control of risks and resources.

Audit inquiry of agencies last year confirmed that the approach to risk management policy and practice across public sector agencies was patchy. Nonetheless, there were emerging developments in some agencies and clear intentions in other agencies to pursue implementation of a structured approach to risk management practice. There has been noted improvement across agencies of government in 1997-98 with respect to developments directed to the introduction of formalised and structured approaches to risk management policy and practice.

Audit commented last year with regard to the management of certain risks associated with the intellectual property assets of government in an outsourcing environment. It was considered that there was a need for policy and guidance support to agencies to deal with this issue. This matter is being addressed through the Prudential Management Framework initiative of government. During this year Audit reviewed some aspects of risk management practice covering the contingent liabilities and guarantees of government. Matters relating to approval and monitoring processes were directed to the Department of Treasury and Finance for consideration and attention.

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